Thursday 16 December 2021

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Why is My Epson Printer Not Printing After Changing Ink?


Epson printers are known for their reliability when it comes to creating professional documents and high-quality photos. But as reliable as they are, they still give users a bit of a headache from time to time. One of the most common problems that you may encounter with your printer is when it suddenly stops printing after replacing one or all of its empty Epson ink cartridges.

There are many reasons why an Epson printer doesn’t print after changing its ink or even though its ink is full. Generally speaking, it’s because the Epson printer doesn’t recognize your ink cartridge or still think it’s empty. Let’s take a look at some of the most common causes of this problem and the solutions to each one of them.


Why is my Epson Printer not printing when the ink is full?


With this particular Epson printer problem, the fault may lie with the printer or from its ink cartridges. When it’s the former, it can be dealt with via simple checks.

• Make sure that the printer is properly turned on and is plugged into a reliable power source. 

• The Epson printer must be connected to your computer via USB or a Wireless-Network.

• Check if there is still paper in the input tray. Make sure that you are using the correct media, and they are properly loaded on your printer to avoid potential paper printing errors.

• The printer must not be showing an Error signal.

• The print head must be clean and free from ink clogs.

Why is my Printer not printing after changing Cartridges?


If you have completed the above steps and the issue still lingers, then it may be because there is a problem with your ink cartridges. 

1. Take out the Protective Taping


The majority of ink cartridge products come with a tiny band of protective taping that seals the print nozzle. Its main purpose is to block the nozzle, stopping ink from leaking out when the cartridge is stored or shipped. If you forget to take out the protective taping when installing the ink cartridge, the ink won’t come out from the cartridge’s nozzles. Make sure to remove this protective tape once you load a new ink cartridge in your printer to ensure smooth printing.

2. Bypass Epson Cartridges Check 


Your Epson printer may have failed to recognize the new ink cartridge, or its ink level system has read it as empty. For numerous Epson printer models, there’s a way to bypass this built-in ink checking system through a quick cartridge reset

1. Raise the printer’s top cover and then hold the Ink button.

2. Let the Ink Cartridge Holder move towards the proper cartridge access position. 

3. Open the Lid of the cartridge that’s “out” of ink and then lower it back without taking the cartridge out. 

4. Close the printer cover and resume printing.

The ink cartridge reset process may differ slightly between Epson printer models. Refer to your printer’s user manual if you want to know the reset process of your printer.

3. Conduct an Extended Cleaning Cycle


If you have stored an ink cartridge for a certain period, the ink inside its tank may have started to dry up. Conduct an extended cleaning cycle to help resolve the problem and allow the printer to recognize the ink cartridge. 

Look for something that resembles a “Cleaning” button in your Epson printer and long-press it for 3 seconds. Consult the product’s user manual to learn more about conducting an extended cleaning cycle on the device. Once you have completed the cleaning cycle, try to do a test print to determine whether printing is back to normal.

4. Ink Cartridge Refilling Problems


Opting to refill your ink cartridges instead of purchasing new replacements is a good way to save money and the environment. Refilling ink cartridges, though, has its fair share of challenges. If not done properly, it will result in potential problems in printing.

It would help if you made sure that the refilled ink reaches towards the bottom of the tank. To resolve this problem, remove the faulty ink cartridge and inject additional ink into the sponge via the exit hole. 

Ink flow can also get disrupted or blocked due to air bubbles that form inside the reservoir. Pull out the problematic cartridge and leave it unused for around 60 minutes, allowing the air bubbles to dislodge naturally. You can also try tapping the ink cartridge gently to disperse the bubbles.

Epson Printer Problems and Solutions


You may encounter other printing problems with your Epson printer soon. If you do, try contacting Epson’s customer support for some help or refer to the product user manual for troubleshooting tips. Try checking out our blog to learn more about common Epson printer problems and how to resolve them like fixing an Epson printer error code 0x97 and more.

Printing From Epson Label Printers Using Macs


Epson is a world leader in printing high quality labels from the desktop.  However, we Macintosh users have been left out in the cold, as Epson does not provide Macintosh drivers for their label printers.  While that may seem unfair to us, there is no need to cry "foul".  We as Mac users are not going to let a little thing like 'No support for Macintosh' stop us from getting something done.  

There are indeed ways for us Mac users to print labels from our trusty Macs!  I will cover a couple of those methods below.  Some of the setup information below is a bit technical, but you should know that we at Color Label Solutions provide tech support to our customers.  If you are interested in purchasing a label printer from us, and a Mac user, we will help you to get your new printer up and running!

Method - 1


I have been printing labels from my Mac for over a year now; by controlling remotely a Windows computer using Remote Desktop Protocol (RDP).  RDP is supported on Windows Professional operating systems.  If you have a professional version of Windows running on a PC, it’s fairly easy to set that PC up for remote management on your Mac; by enabling connectivity from the Remote Desktop section of your Windows System Properties.  

There are several Macintosh applications available that will allow you to connect to a Windows Professional operating system via RDP. 
I'm using the 'Microsoft Remote Desktop' application created by Microsoft.

Of course the intended use of RDP is to connect to an actual Windows computer.  While that is all well and good if you have a Windows computer, it won't be of much help if you don’t.  If you want run Windows a little less expensively, and a little more techie, then in comes the world of the Virtual Machine, otherwise known as VM.

Method - 2


VM technology has been around for years, but now it's mainstream.  Many companies run their servers virtually, and some companies make a business out of hosting virtual servers for other companies.  VM Hosting is big business these days.

Using that same technology, we can host a virtual Windows operating system right on our own Macintosh desktop!  For many years the two options for hosting VM on the Macintosh were Parallels Desktop and VMware Fusion.  They are PayWare products each costing around $80. However, now a third option is VirtualBox. VirtualBox was created by Oracle as an Open Source project; and free!  Yes, VirtualBox is free for personal use. 

To use VirtualBox, you’ll need to find which version of VirtualBox is compatible with your Mac's operating system.  Then you can download and install it. 

There are several options to consider prior to installing a Windows operating system into VirtualBox on the Mac.

• What version of Windows do I wish to run on my Mac; 7, 8, or 10?

• How do I wish to provide network access to the Windows VM operating system; Ethernet or wireless?

• Do I want to share a folder between the Mac OS and the Windows VM for file exchange?

• Do I want USB access from the Mac through to my Windows VM?

• How much of the Mac's RAM memory and the Mac's disk space do I wish to allocate to the Windows VM?

• Is my workflow going to necessitate bouncing back and forth between the Windows VM and the Macintosh?

Memory allocation and memory availability are both important aspects to consider when setting up your Windows VM.  Too little memory allocated to Windows and Windows will run SLOW.  Too much memory allocated to Windows and you may starve your Mac OS of memory; making it run SLOW.  Therefore, you need to determine the proper balance.  Possibly you may even need to purchase additional memory.  

Generally speaking, you will need to evaluate how you are going to use Windows with your Mac.  To determine how best to allocate your Mac's memory, you need to first check to see how much actual physical memory you have.  To check how much physical Memory you have in your Mac, pull down your Apple menu and select "About This Mac".

For printing labels we need at least some version of Windows to host the printer driver.  Each version of Windows will have different memory requirements.  In addition to hosting Windows we will also need to have some kind of application program to print label files, such as Adobe Acrobat Reader if the label files are in pdf format.

We may also need to consider the memory requirements for Windows-only applications that are needed to create labels, such as Bartender or NiceLabel Pro.  So with all of that being considered, we need to decide the allocation of fixed memory to our Windows environment.

In our label printing scenario, we won't be actively using other Macintosh applications while we are in our Windows VM.  Put another way, we won't normally be bouncing back and forth between Windows and the Mac.  Consequently, we can allocate a nice chunk of memory to our Windows VM. Once finished within Windows, we can simply quit the Virtual Machine, which will release all of the memory that had been temporally allocated, back to the OS for use with our Macintosh applications.

After installing and configuring VirtualBox, you can install Windows.  Once Windows has been installed onto VirtualBox on your Mac, you can install the Epson printer driver for your label printer model; and then the Windows applications that you need for your label printing.  And don't forget to set up file sharing to allow you to exchange files between your Mac and your Windows VM.  Once you have all of that accomplished, it's "Happy Label Printing from your Mac!" Contact us if we can support your color label printing.

epson.com - Why is My Epson Printer Not Printing After Changing Ink?

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